Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

- Standard Shipping (5-10 business days)

- Expedited Shipping (2-5 business days)

- Express Shipping (1-3 business days)

We partner with major carriers including Canada Post, UPS, and FedEx to ensure safe and timely delivery.

Free Shipping

We offer free standard shipping on orders over CA$100 within Canada.

International Shipping

We ship to select international destinations. International shipping rates and delivery times will be calculated at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package.

Lost or Damaged Orders

If your order arrives damaged or does not arrive, please contact us at joosep.pokla@gmail.com within 7 days of the expected delivery date and we will work to resolve the issue.